Refund Policy
Last updated: April 2025
7-Day Money-Back Guarantee
We are confident in the quality of our service. If you are not satisfied within the first 7 days of your subscription, contact us and we will issue a full refund — no questions asked.
Eligibility
- Refund requests must be made within 7 calendar days of your purchase date.
- The refund applies to all subscription plans (1, 3, 6, and 12 months).
- Only one refund per customer per 12-month period is eligible under this guarantee.
- Accounts found to have violated our Terms of Service are not eligible for refunds.
How to Request a Refund
- Contact us via WhatsApp at +212 623-636455 or email us at itv4k.iptv.store@gmail.com.
- Include your order details: the email address used for purchase and your order date.
- Optionally, let us know why you are requesting a refund so we can improve our service.
- Refunds are processed within 3–5 business days to your original payment method.
After the 7-Day Period
Subscriptions are non-refundable after the 7-day guarantee period has expired. However, if you experience a service issue, please contact our support team — we will do everything we can to resolve the problem or offer a service extension.
Processing Time
Once a refund is approved, please allow 3–5 business days for the funds to appear in your account. Processing times may vary depending on your bank or payment provider.